Time Tracking for Service Companies
Digital time tracking for service companies. Track time across locations with GPS verification, manage appointments, and ensure accurate billing.
Efficient time tracking across locations
SmartTID is particularly well-suited for the service industry, where accurate and reliable time tracking can be both a requirement and a competitive advantage. The system is used by a wide range of service companies, from wind turbine installers and offshore staffing agencies to cleaning companies and facility services. What these companies have in common is the need to track work hours across multiple customer locations, and SmartTID makes this both flexible and reliable.
Time Tracking at Client Sites and Workplaces
With SmartTID, time tracking can be tailored to the way employees work. At fixed locations, a SmartTID terminal can be installed, while mobile employees track their work hours directly via smartphone. To ensure accurate documentation, the system combines time tracking with GPS positioning or Wi-Fi fencing, which confirms that the employee was physically present at the correct location when work began. This is an important requirement in many service agreements and ensures a high level of reliability in time tracking.
Real-Time Documentation and Billing
Many service companies need to document the time spent with clients as the basis for invoicing. SmartTID automatically provides this documentation and creates a reliable basis for invoicing, while reducing discrepancies and increasing the transparency of the records. By digitally tracking work hours right where the work is performed, it ensures that billed hours match the work actually performed.
Handling Complex Agreements and Amendments
Employees in the service industry often work irregular hours, at multiple locations, or even in other countries. This creates complex requirements for managing travel time, transportation to and from work sites, offshore allowances, per diems, and local agreements.
SmartTID was developed to handle this complexity. With more than 20 years of experience with advanced collective bargaining agreement engines and local agreements, SmartTID can be configured to automatically calculate bonuses, travel time, and allowances—thereby ensuring accurate pay and compliance with regulations.
Benefits of SmartTID for Service Companies
SmartTID helps service companies:
- Track working hours across multiple client locations
- Track work hours using GPS or Wi-Fi verification
- Handling complex agreements and local regulations
- Ensure accurate billing and payroll
- Reduce manual administrative work and errors
FAQ – Time Tracking for the Service Industry
What is multi-location time tracking?
Time tracking across multiple locations allows employees to log their work hours at various client sites and ensures accurate documentation of where and when the work is performed.
How does SmartTID verify an employee's location?
SmartTID can use GPS tracking or Wi-Fi geofencing to verify that the employee was at the correct location at the time of time tracking.
Can SmartTID handle mobile employees and offshore work?
Yes. SmartTID supports mobile employees, offshore work, travel time, and location-based allowances.
Does SmartTID support complex agreements?
Yes. SmartTID’s collective bargaining agreement engine handles collective bargaining agreements, local agreements, and special rules such as travel allowances and per diems.
Can SmartTID be used as the basis for customer invoicing?
Yes. Time records can be used as reliable documentation and as a direct basis for invoicing customers.